I just read an excellent post by Scott Hanselman, about getting quicker (and better service) via Twitter than via a 1-800 number…

My company does not hunt Twitter yet, maybe we should? Of course my company provides good service to their clients, it’s our specialty! But then again, we don’t do retail :)

Tuesday, May 26, 2009 7:01:36 PM (Pacific SA Standard Time, UTC-04:00)      Comments [0]