It’s been a while since I blogged, so here I’m back again.

I’m using a lot of Skype these days. We’ve got a business account with them, having a Dutch phone number which can be used to call me here in Chile. It’s customer friendly and cheap for us. When calling to NL, I also use Skype to get in touch with my customers, friends & family and this all works fine. Problem is though that sometimes call echo screws up the conversation.

When taking a look at the pages on Skype, they say that I should use a headset (which I do), and have a good quality Internet connection, which I do. A fast PC might help, which I got, so there’s nothing more I can do on my side of the line to make things better. When I wasn’t using Skype, long distance calls using regular phone lines also were having echo problems. (And when I say “Long distance”, I’m talking 10.000 miles intercontinental phone calls.) So this isn’t related to Skype specifically, but more to those long distances that need to be covered (probably most of which goes over the Internet.)

Even though there’s sometimes echo, the call quality is good, sometimes even excellent. And when you remind people that they are talking with the other side of the planet, that also helps. Still, there’s room for improvement and I hope that new technologies will catch up and improve the overall experience in long distance communication.

Time to make another call… ;)

Monday, December 21, 2009 3:33:23 PM (Pacific SA Daylight Time, UTC-03:00)      Comments [0]